Support

Frequently Asked Questions

Q1. Will the Aquatic Way Hydration Bladder fit my backpack?

Aquatic Way Hydration Bladders work with most hydration backpacks, including Camelbak, Ospery, High Sierra, and Teton brands. However, due to large variations in designs, please check dimensions for fit. You can check the dimensions under product descriptions for each bladder.

Q2. What kinds of drinks or liquids can I carry?

Like all hydration bladders, only water should be carried. Use of other beverages is likely to result in formation of microbes and bacteria.

Q3. How should I wash the bladder for use?

Wash with soapy water before using. An advanced washing method is described in the User’s Manual, which may be needed in rare cases.

Q4. Something’s not right. How can I contact someone?

If we have fallen short in any way, please contact us by email (address below) so we can make things right for you. We resolve all customer problems in a much quicker and more favorable manner than Amazon support.

User’s Manual

Download our hydration bladder user manual. It includes instructions for first-time use, washing and drying, and other long term care information.

Contact Us

If you have any problem with your product, or have other questions, please contact us here or email us at support@aquaticway.com. 

Return Policy

We back our products 100%. Buy risk-free with our No-Hassle 60-day, Full Refund Guarantee! (psst... you can double your guarantee period to 120 days by joining our VIP Club for free, and get a 10% discount code!)